Smart Water Meters
Your new smart water meter will keep you better informed.
The District upgraded all customer water meters with new automated metering infrastructure (AMI) meters, also known as smart meters. We have installed new smart meters at more than 18,500 water connections, including your home or place of business.
The cost of this upgrade was built into our rate structure to keep the system running safely and efficiently. This is part of our continuing commitment to bring clean, safe water to your home through cost-effective, innovative systems.
How they work.
Smart water meters use relatively low radio signals, similar to wireless internet, to transmit water readings back to the District. Instead of a person gathering usage information from the meter itself, it’s automatically transmitted to the District. Once all customer meters have been installed, the customer web portal will eventually provide you with more information about your water bills and help you identify leaks much faster.
The new water meters will do a lot for you.
This technology will offer readings on a regular basis and provide better leak detection. Since 2019, you’ve had access to a new web portal and mobile app, which allows you to easily monitor your water consumption, compare current usage to previous periods, set email and push notifications, and set budget and conservation goals.
We've developed some Frequently Asked Questions (FAQs) that provide more information about our smart meter installations.
If you have additional questions, please give us a call at 425.392.6256 or submit a non-emergency form and we will respond on the next business day.
Keeping your meter box free from obstruction.
We ask for your cooperation in keeping your meter box visible and easily accessible to our technicians.
- Keep an area clear that is at least 18 inches around all sides and a space six feet above the meter box.
- Prune back trees, shrubs and other plants that obstruct the path to the meter box.
- Plant trees at least seven feet away from your meter box to avoid root damage to the water system or your pipes.
- Do not cover or block the meter box with items like vehicles, planters, garbage/recycling bins, construction supplies, landscape materials, etc.
Keeping your meter box free from obstruction helps us significantly in servicing your water line, especially during emergencies. If you happen to receive a notice from us about difficulty accessing your meter box, please help us by clearing the surrounding area as soon as possible. Thank you!