Emergency Troubleshooting

Call us at 425.392.6256 if you have any of the following: 

Water Issues

  • You have no water.
  • There is dirt or air in the water.
  • Your water smells different.
  • You suspect a leak.
  • You need to shut off your meter in case of a leak
  • You notice a drop in water pressure

Wastewater (Sewer) Issues

  • Your grinder pump alarm is going off 
  • Sewage is backing up into your home 
  • There is a sewage odor in your home

If you call after hours, leave a message and someone will call you right back.

Follow the prompts to leave a message on the District's after hours mailbox. Please: 

  •  Speak clearly
  •  Provide your name
  •  Provide your address
  •  Provide a call-back number
  •  Briefly describe your emergency

If you have non-emergency questions or comments that can be addressed on the next business day, please e-mail us at info@spwater.org, or visit the Let Us Help page for a list of frequently asked questions.